Delivery and Shipping
We accept PayPal payment and Ali pay.
You can pay to paypal.me/TCMHerbal ,this is our Paypal collection link.
Please make your order address details complete and correct. Also, we really recommend that it's the best to provide your phone number when you fill in your shipping address details, which is very helpful for international transport.
We need 1-2 working day to dispatch your order after receiving payment.
Your items will be shipped from China to your location. They are all free shipping.
Tracking number is available for all orders.
If you are in The United States,Canada,UK,Russia,Spain,Korea,Israel,New Zealand,Japan,Hongkong,Malaysia Singapore,Australia, France,Turkey, Austria, Belgium, Switzerland,Denmark, Hungary, Italy, Germany,Luxemburg,Netherlands,Norway,Greece,Poland,Sweden,Finland, Ireland, Portugal,Saudi Arabia,Mexico.
All items will be shipped by E-package(EMS channel) ,the shipping time is about 2-3 weeks. If you don't receive it after 3 weeks ,please contact us.
PS : if you order powder item ,we will ship it by HK POST or NL POST ,the shipping time is about 3-4 weeks. If you don't receive it after 4 weeks ,please contact us.
If the parcel have some problem in transit ,please give us some time(days) to solve it ,Anyway ,you do not lose any money.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
We accept returns within 60 days .
We do not accept returns on any used or opened product. Items must be returned in original packaging and in resale condition.
If you need to return or exchange products for any reason please contact us first.
We will solve all the problems that caused to you.